Return & Exchange Policy

At Bangladeshi Mart, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we’re here to help!

Return Policy

✅ Eligibility for Returns:

  • Items must be returned within [X] days of purchase.
  • Products must be unused, undamaged, and in their original packaging.
  • A valid receipt or proof of purchase is required.

🚫 Non-Returnable Items:

  • Perishable goods (food, beverages, etc.)
  • Personal care & hygiene products
  • Customized or personalized items
  • Clearance or final sale items

Exchange Policy

✅ Eligibility for Exchanges:

  • Exchanges are allowed within [X] days of purchase for defective or damaged products.
  • The replacement product must be of equal or lesser value.
  • If the requested item is unavailable, we will offer a store credit or refund.

Refund Process

💰 Refund Method:

  • Refunds will be issued via the original payment method.
  • Processing time may take [X] business days.

How to Initiate a Return or Exchange

1️⃣ Contact Us

  • Email: [Your Email Address]
  • Phone: [Your Contact Number]
  • Visit: [Your Shop Address]

2️⃣ Pack the Item

  • Securely package the item to prevent damage during transit.

3️⃣ Ship or Drop Off

  • Mail the item to our return address or visit our store in person.

📌 Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

We appreciate your trust in Bangladeshi Mart and are committed to ensuring a hassle-free shopping experience.